Navigating the System

We help you navigate the health care system:

  • Guide and support you through hospital and care home protocols
  • Hospital to home discharge management
  • Provide short-list of homes to suit your needs, set tour times, accompany on tour if requested
  • Provide referrals for public or private assessments
  • Referrals to other services – subsidized, private, and volunteer
  • Arrange appointments and meetings and ensure follow-up


  • Consult and liaise with professionals and families to ensure best practices are being met to support clients in home/hospital/care home and other environments
  • Report on health and care management for out of town families
  • Assistance with applications and forms